Monday, July 26, 2010

Natale Law Offices

Natale law Offices assists various creditors in recovering funds outstanding. One of the methods which Deanna Natale relies on is the mailing of letters with a draft statement of claim enclosed. The enclosure clearly states that it is a draft and at this stage a file has not been reviewed for litigation. The purpose of the staff at Natale Law Offices is to receive calls and attempt to contact consumers with outstanding debts.

When a call is received the staff are expected to be professional and polite at all times. furthermore, to help identify the account they request that the caller provide a file reference number. This number is located on the letter sent to the consumer and not on the draft claim attached. It is on the top left hand corner of the letter and is referenced as the File No.

Also staff are required to identify or verify the identity of the caller to ensure they are dealing with the party who owes the money and do not divulge personal or confidential information. If you have been asked to respond on behalf of someone else regarding a letter received the individual named in the letter must provide a written authorization. The authorization must state the name of the consumer, reference the file number and be signed by the original debtor. it can the be faxed to 1-866-207-9149.

For contact info see: www.natalelawoffices.com

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